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UMBC High Performance Computing Facility
HPCF Help Request

All help requests/issues should be reported through the DoIT Research computing rt ticket system. To do this please submit the form here: HPCF Help Request. If you are not logged into your umbc account you will be asked to do so. This is not the form for HPCF Account Requests, please see the list below.

This is for all questions that relate to system administration, but also all questions on how to use the systems and this website. This also includes requests for installation of software, reporting any unexpected behavior of the system, issues with user behavior, and anything else that warrants attention. This list is monitored both by the system administrators from DoIT (UMBC Division of Information Technology) and by the chair of the user committee and the HPCF RA for user support (see below). By reporting issues in this way, you can take advantage of receiving both sys admin attention and user support help, depending on which is more suitable, without the user having to decide what type of problem it is.

How to Contact HPCF

Overview

Contact Information

Point of Contact: The chair of the user committee serves as point of contact for HPCF:
Matthias K. Gobbert
Department of Mathematics and Statistics
University of Maryland, Baltimore County
1000 Hilltop Circle
Baltimore, MD 21250
U.S.A.

Office: Math/Psyc 416
Phone: (410) 455-2404
Fax: (410) 455-1066
E-mail: gobbert@umbc.edu
Web:
http://www.math.umbc.edu/~gobbert
Dr. Gobbert and graduate assistants inspect the data center.
Left to right: Andrew Raim, Samuel Khuvis, Xuan Huang, Matthias Gobbert,
and Jonathan Graf. The HPCF2013 racks are shown in the background.

Graduate Research Assistants: The point of contact and chair of the user committee is assisted by graduate research assistants (HPCF RAs).

2015-2016
(current)
Jonathan Graf, Department of Mathematics and Statistics, jongraf1@umbc.edu
Samuel Khuvis, Department of Mathematics and Statistics, khsa1@umbc.edu
2014-2015
Jonathan Graf, Department of Mathematics and Statistics, jongraf1@umbc.edu
Xuan Huang, Department of Mathematics and Statistics, hu6@umbc.edu
Samuel Khuvis, Department of Mathematics and Statistics, khsa1@umbc.edu
2013-2014
Andrew Raim, Department of Mathematics and Statistics, araim1@umbc.edu
Xuan Huang, Department of Mathematics and Statistics, hu6@umbc.edu
Samuel Khuvis, Department of Mathematics and Statistics, khsa1@umbc.edu
2012-2013 Andrew Raim, Department of Mathematics and Statistics
Xuan Huang, Department of Mathematics and Statistics
2011-2012 Andrew Raim, Department of Mathematics and Statistics
Xuan Huang, Department of Mathematics and Statistics
2010-2011 Andrew Raim, Department of Mathematics and Statistics
David Trott, Department of Mathematics and Statistics
2009-2010 Andrew Raim, Department of Mathematics and Statistics
2008-2009 Sam Trahan, Department of Physics
The RAs are available to provide user support and help with research on the computing cluster. To request support, please e-mail hpc-support@lists.umbc.edu and not the RAs individually.

Committees

HPCF is a community-based, user-driven facility. This is reflected in its governance structure.

The user committee works with DoIT staff on technical issues of the setup of the machine. Its members at present are

As the user base of the machine grows over time, we anticipate extending this committee to reflect a cross-section of affiliations, usage types, and expertises. Ordinarily, the chair of the user committee serves as point of contact for HPCF (see above), but you are welcome to contact other members of the committee if necessary.

The governance committee was established to more broadly discuss and decide rules for HPCF. Its members at present are